Shipping & Delivery

All orders are fulfilled from our warehouse located in the Contiguous United States and shipped via USPS, UPS, or FedEx to ensure fast and reliable delivery to our U.S. customers.

Q: Does the item come with free shipping?

A: Free shipping service is provided by UUFFOO for order amount over USD 50. PLEASE NOTE You may incur extra shipping costs if the address is a remote location (at standard market rates).

Q: How to check the status of my package?

A: Get your tracking number from order detail. You will receive a shipping confirmation email with tracking information once your order ships.

• USPS: https://tools.usps.com/go/TrackConfirmAction_input
• UPS: https://www.ups.com/track?loc=en_US&requester=ST/
• FedEx: https://www.fedex.com.cn/en-us/tracking.html
• All logistics channels: https://www.17track.net/en

Q: How long does delivery usually take?

A: The product will ship within 1 business day after purchase, and delivery will take around 2-7 business days. Delivery may take a longer time in holiday shopping season.

Q: How will my product be shipped?

A: We use express delivery services to ensure quick, safe delivery.

Q: How about the taxes?

A: Sales tax is calculated and collected at checkout based on your shipping address and applicable state and local tax rates. Since we ship from within the U.S., there are no customs duties or international fees.

Q: I ordered more than one item. Will they all be delivered at the same time?

A: If all items are purchased on the same day, we try our best to make sure they are all delivered at the same time. Products that are purchased on different days have a lower likelihood of being delivered together.

Q: Can I change my delivery address after the product has already been shipped?

A: Unfortunately, we cannot change shipment information once the product is en route.

Shipping Restrictions

• We currently ship only within the continental United States
• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time
• Some oversized items may require additional shipping time

Delivery Issues

If your package is lost, damaged, delayed beyond the estimated delivery window, or you received a product that's different from what you ordered, please email us immediately with your order ID number and photos of the shipping label, of the SKU model number on the back of the product box, and of the product inside the box. Send all photos to support@uuffoo.us.

Address Accuracy

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before the order ships.

Holidays & Peak Seasons

During major holidays and peak shopping seasons, processing and delivery times may be extended. We recommend ordering early to ensure timely delivery.

Questions?

For additional shipping questions or concerns, please don't hesitate to reach out to our customer service team at support@uuffoo.us.